Support that truly scales. White-label. Zero overhead.
ResolvePro is the white-label ticketing platform for enterprise support. Multichannel inbox — email, WhatsApp, Telegram, Teams — with SLA monitoring, AI routing and full branding. 1200+ active licenses at Sircle Collection.
Your support team is growing.
Your tools are not.
Shared inboxes scattered across email, WhatsApp and Teams. No SLA tracking. No visibility into who handles what. Reports? Manually compiled in a spreadsheet. The more tickets, the bigger the chaos.
Shared inbox chaos
Emails get answered twice or forgotten entirely. Nobody knows who is responsible for which ticket.
No SLA visibility
Response times are not measured. SLA breaches only surface when the customer calls to complain.
Channels everywhere
Email, WhatsApp, Telegram, Teams — each channel in its own app. Agents constantly switch and lose context.
Manual reporting
How many tickets per day? What is your average resolution time? You only know once someone manually calculates it in Excel.
ResolvePro replaces the chaos with one professional platform
All channels in one inbox. Automatic SLA tracking. Real-time dashboards. White-label under your brand.
Three steps. Live in minutes.
Deploy the platform
Dedicated branded environment in minutes. Your own domain, colors and logo. Zero IT overhead — we handle the infrastructure.
Connect channels
Email, WhatsApp, Telegram, Microsoft Teams and web widget. Everything in one unified inbox. Agents no longer need to switch.
Scale your support
AI routing, SLA monitoring, analytics and 40+ languages. Scale from 5 to 500 agents without switching tools.
Everything you need.
Nothing you don’t.
AI Ticket Routing
Intelligent ticket assignment based on category, priority and availability. Auto-categorization and predictive analytics.
Multichannel Support
Email, WhatsApp, Telegram, Microsoft Teams and web widget from one unified inbox. No context lost.
SLA Monitoring
Automatic SLA tracking per priority, customer or category. Escalations on imminent breach. Real-time compliance dashboards.
White-Label
Fully branded platform. Your own domain, logo and color scheme. No ResolvePro branding visible to end users.
Asset Management
Hardware, software and vendors linked to tickets. Full CMDB with dependencies and service impact analysis.
Real-Time Analytics
Dashboards for ticket volumes, response times, agent performance and SLA compliance. KPI monitoring per team, location or customer.
CRM integration with RelayPro
RelayPro is our modular CRM platform. Link tickets to customers, leads and contracts. Ensure your support team always sees the full customer history — without switching between systems.
Your industry. Your support.
ResolvePro is fully configurable. From boutique hotel to enterprise IT — every support process tailored to fit.
Hospitality & Hotels
Multi-location · White-label · 1200+ licenses
Sircle Collection runs ResolvePro as a fully white-label platform for their hotel support. Guest and facilities management, housekeeping tickets, maintenance requests and F&B issues — all in one system across multiple locations.
Enterprise IT Support
ITSM · Asset management · SLA
IT tickets, hardware tracking, software licenses and vendor management. ITIL-compatible workflows with escalations and change management.
E-commerce Support
Multichannel · WhatsApp · AI routing
Order status, returns, complaints — via WhatsApp, email or chat. AI routing to the right team. Automatic responses in 40+ languages.
Energy & Utilities
SLA · Escalations · Compliance
Outage reports, contract inquiries, complaint resolution. Strict SLA monitoring and automatic escalation on breach.
Multi-location Organizations
White-label · Multi-tenant · Reports
Central platform, decentralized teams. Each location with its own workflows, SLAs and reports. Management sees everything.
Your industry
Fully configurable
Telecom, healthcare, government, education — any support process that requires SLAs, multiple channels or team coordination. We configure, you run.
Part of the Pro platform.
ResolvePro is built on the same platform that enterprise customers already use daily. CRM, VoIP, compliance monitoring, ticketing and AI customer service — all under one roof.
RelayPro
CRM / ERP platform
Modular commercial platform. CRM, quotes, calculators, workflows and reports. From energy contracts and ROI calculations to popup event apps with waivers and QR gift codes.
CallPro
VoIP calling platform
Complete VoIP solution with call recording, AI detection, predictive dialing, agent monitoring and real-time dashboards.
CallCheckPro
Quality & compliance monitoring
AI analysis of 100% of your calls. Configurable checkpoints for every industry and standard. Standalone API or native via CallPro.
ResolvePro
Ticketing & support
White-label helpdesk platform. Multichannel: email, WhatsApp, Telegram, Teams. SLA monitoring, asset management and escalations. 1200+ active licenses.
InteraxPro
AI customer service
AI-powered customer service, creator management and social listening. Automatic responses, multichannel support, popup event tools and e-commerce integrations.
Transparent. Scalable. No surprises.
Start small, scale up when you want. No annual contract required.
Starter
For small teams ready to go professional
- Email ticketing
- Basic SLA tracking
- Team dashboards
- Knowledge base
- Email support
Professional
Multichannel, SLA and integrations
- Everything in Starter
- Multichannel (WhatsApp, Telegram, Teams)
- Advanced SLA & escalations
- AI ticket routing
- Asset management
- API & integrations
Enterprise
White-label, multi-tenant, dedicated support
- Everything in Professional
- Full white-label
- Multi-tenant / multi-location
- Dedicated support & SLA guarantee
- SSO / LDAP / Azure AD
- Custom integrations
FAQ
What is ResolvePro?
ResolvePro is a white-label enterprise ticketing and support platform. It combines multichannel support (email, WhatsApp, Telegram, Teams), SLA monitoring, AI routing, asset management and real-time analytics in one platform. Fully branded to your identity, with your own domain and colors.
What does white-label mean?
White-label means ResolvePro runs entirely under your brand. Your own domain, your own logo, your own color scheme. Your customers and employees only see your branding. No ResolvePro branding visible to end users.
Which channels does ResolvePro support?
ResolvePro supports email, WhatsApp, Telegram, Microsoft Teams and an embeddable web widget. All messages come together in one unified inbox. Staff no longer need to switch between apps.
How does SLA monitoring work?
Define SLAs per priority, customer or category. ResolvePro automatically monitors response times and resolution times. When a breach is imminent, agents and managers receive automatic escalations. Dashboards show real-time SLA compliance percentages.
Is ResolvePro suitable for multiple locations?
Yes. ResolvePro is built for multi-location and multi-tenant environments. Sircle Collection uses the platform with 1200+ licenses across multiple locations. Each team can have its own workflows, SLAs and reports.
Is ResolvePro GDPR compliant?
Yes. ResolvePro runs on EU servers, offers a data processing agreement, has configurable retention periods and supports SSO, 2FA and full audit logging. Right to be forgotten is built in.
What does ResolvePro cost?
ResolvePro offers three plans: Starter from €39/agent/month, Professional from €69/agent/month (multichannel, SLA, integrations), and Enterprise custom with dedicated support and SLA guarantee. Exact pricing depends on your number of agents and desired modules.
How long does implementation take?
A standard setup with email and basic SLA tracking can go live in a day. White-label configuration with multiple channels, custom workflows and asset management is set up together — typically within 1-2 weeks.
Ready to professionalize your support?
Schedule a 20-minute demo. You talk to the builder, not a sales team.
Prefer to call or email directly?
+31 6 1493 5250 ·
software@bwiser.nl